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How Are Biologics Shipped?

Cold-chain delivery explained — how BiologicHealthPlus keeps your medication safe during transit

Quick Answer

Biologics are shipped in temperature-controlled cold-chain packaging that maintains 36°F–46°F (2°C–8°C) during transit. BiologicHealthPlus ships all biologic medications in insulated containers with refrigerant packs or dry ice, delivered via overnight or 2-day expedited carrier to all 50 states — completely free of charge.

What Is Cold-Chain Shipping?

Cold-chain shipping refers to a temperature-controlled supply chain that maintains medications within a specified temperature range from the moment they leave the pharmacy until they arrive at your door. For most biologics, this means maintaining 36°F–46°F (2°C–8°C) throughout the entire shipping process.

Biologic medications are complex proteins that can be damaged by exposure to heat, freezing, light, or shaking. Improper temperature during shipping can make a biologic medication ineffective — which is why cold-chain shipping is critical for patient safety and treatment efficacy.

How BiologicHealthPlus Ships Your Medication

📦 Insulated Packaging

Each shipment uses medical-grade insulated containers designed to maintain temperature for 48–96 hours in extreme weather conditions.

🌡️ Refrigerant Packs

Gel refrigerant packs maintain temperature within the 36°F–46°F range throughout transit, even in summer heat.

⚡ Expedited Carrier

We ship via overnight or 2-day express delivery through major carriers to minimize time in transit.

📍 Tracking Included

You receive tracking information and delivery notifications so you know exactly when your medication will arrive.

What to Do When Your Biologic Arrives

  1. Retrieve your medication promptly — do not leave it on the doorstep
  2. Inspect the packaging — if the outer box shows signs of damage, contact us immediately
  3. Transfer to your refrigerator right away
  4. Check the temperature indicator (if included) to confirm temperature was maintained
  5. Do not freeze biologic medications unless instructed by your prescriber

🚚 Free Cold-Chain Delivery to All 50 States

BiologicHealthPlus provides free cold-chain delivery for all biologic medications. We coordinate the shipment to arrive when you are home and available to receive it. Contact us to arrange delivery timing.

Arrange My Delivery →
Yes. BiologicHealthPlus ships biologics via overnight or 2-day express delivery to ensure temperature integrity and minimize transit time. Most patients receive their medication 1–2 business days after the prescription is processed.
Our medical-grade insulated packaging and refrigerant packs maintain 36°F–46°F for 48–96 hours, depending on the external temperature. This provides sufficient cold time for overnight and 2-day deliveries even in hot summer conditions.
Contact BiologicHealthPlus immediately if you believe your medication was exposed to temperatures outside the recommended range. Do not use a medication that may have been compromised. We will work with you and the manufacturer to arrange a replacement.
Yes. BiologicHealthPlus provides free cold-chain delivery to all 50 states for all biologic medications we dispense. There is no additional shipping fee charged to patients or insurance.
Disclaimer: This page is for informational purposes only. Shipping details may vary. Last updated: July 2026.